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Achieving success in online sales requires achieving excellence in a number of different areas. Marketing, customer service, and delivery are all exceptionally vital. But what if even after mastering all these you still don’t make sales? You can start by avoiding the ten classic mistakes that trip up online sellers. If you follow these tips,…

This is the first post in our new series: Speed up Your Store. Did you know that on average, customers will only wait 5s for a page to load before moving on? If your site is loading slowly you are definitely losing business. In this series, we focus on ways to make your web page…

A great post from RevenueWire on mitigating cart abandonment on mobile devices. Some highlights we enjoyed: “In most instances, customers, especially new customers, prefer mobile websites to apps.” We totally agree. Getting customers to install your app is not easy. You need to offer a clean and simple mobile web experience to build up a loyal customer base…

When you use an eCommerce platform to power your online business, you tap into a range of features that can help you to manage orders efficiently and help you to further grow your business. Most eCommerce platforms offer a range of tools and service integrations that enable you to customise your online store and manage…

As a small business merchant, you’re challenged with using marketing as effectively as possible in order to attract customers. Creative content like videos, photos, and stories for your website and social media channels can be a great way to connect with customers that’s personal and doesn’t require you to pay for costly ads. Here are five inspirational ways that merchants have effectively used content to connect with their customers. Become a Resource…